Bad Hires Cost 4X Salary: True or False?
Small Business posted on November 13, 2017
Hiring a new employee is a challenging process. And making a wrong decision on a new hire is very costly for small business owners. As a top HR consulting firm in Toronto, we want to share just how costly a bad hire can be. Let’s consider larger corporations for a minute. Bad hires have cost Zappos, the highly successful online […]
Top Small Business Hiring Mistakes That Hurt Profits
Hiring & Employment, Small Business posted on October 30, 2017
Hiring new people can be exciting for business owners, especially if hiring is the result of growth for the company. Recruiting new employees is also a process that can be laced with costly downside risk, especially if you don’t ask the proper job interview questions. A bad hire will hurt your profits, which is why business owners must properly prepare […]
HR is on Stage!
Leadership posted on May 11, 2017
Building a talent base and improving leadership effectiveness has never been so relevant! Society by and large is moving at the speed of light. Whether it’s adjusting to a multi-generational workforce, facing economic and political worldwide challenges or dealing with a brand-new style of leadership, there is one common-denominator. People. Expertise in human resources has never been so relevant! Today, […]
Engaged employees always go the extra mile
Small Business posted on April 27, 2017
Did you know that employers with the highest percentage of engaged employees increase their margins by an average of 3.64% and their net profit margins by 2.06%? And that offices with engaged employees are 43% more productive?  The concept of employee engagement stems from high economical fluctuations and the rise of unemployment rates after 9/11 in 2011. A new […]
Define Your Corporate Culture in 5 Steps
Culture posted on April 13, 2017
Most business owners understand the value of branding for products and marketing, but did you know that your office culture needs to represent your brand too? Candidates will join your company based on the brand image you present, so you should do your best to ensure it’s consistent in both your marketing and the way you work. A company culture […]
Is Human Resources one of your blind spots?
HR Solutions, Small Business posted on March 30, 2017
Many business owners don’t take time to think through HR policies or even hire an HR manager. There‘s false assumption that they can do HR’s job. They think they are not “big enough” to need HR. I hear that a lot from many owners. The truth is, every Company needs HR. However, not all companies need HR on a full-time […]
What are employees doing when no one is looking?
Culture, Leadership posted on March 16, 2017
A study from Deloitte proves companies with a leadership culture are nine times more likely to be good at identifying and developing leaders than those lacking a leadership culture. What is a leadership culture? Companies reflect the ethics of the leaders who run them. Anita Roddick founded the Body Shop to show that you could build an environmentally friendly corporation […]
Award yourself with an OSCAR. Don’t overlook the fine prints.
HR Solutions posted on March 3, 2017
By now you’ve all probably seen the infamous mix-up on the Oscar stage. You might think that such a thing would never happen to you, but you’re wrong. Things like that happen to entrepreneurs all the time. They are not so easily corrected as switching an envelope. A quick check—an audit—would’ve caught the mix-up before it even happened. But hindsight is […]
Are you Cultivating a Culture of Lies?
Culture posted on February 15, 2017
There is a tremendous amount of talk around the topic of fake news. Even Apple CEO Tim Cook recently called for a massive campaign against it. Fake news goes beyond politics or partisanship; it could be damaging and dangerous to your company’ culture. But how about the impact this behavior has on leadership and culture? HR can do something about […]
It’s never okay
Small Business posted on February 3, 2017
Bill 132 took effect in Ontario on September 8, 2016. Bill 132 amends the Occupational Health and Safety Act. Employers must now investigate a workplace harassment complaint in a manner “appropriate to the circumstances.” What does this mean? As a general practice, the investigation should be completed within 90 days (absent extenuating circumstances). The investigator must not be the employer […]
How Donald Trump Impacts HR
Culture, Leadership posted on January 19, 2017
Globalization has changed the face of organizational culture. Diversity has infiltrated the workplace, leading many businesses to success. In fact, in many cases, diversity became part of the employer’s brand. Since the talent pool is shrinking, diversity offers the potential of accessing a changed market place. It facilitates recruitment and increases retention of top talent. It helps organizations more effectively […]
Refresh your Small Business. Change and Adapt.
HR Solutions posted on January 5, 2017
First, I’d like to welcome my readers to the new year. Thank you for being loyal and for sharing your feedback throughout the year. Let me share with you the HR priorities of 2017: A different approach to performance management Earlier we made a plea about why you still need to measure performance, because we believe in the relevancy of […]
Get Ready for the Next Change in your Business
Assessments, Leadership posted on December 22, 2016
One of the HR trends in 2017 is to hire based on “culture add” as opposed to “cultural fit.” This means hiring candidates that will bring new perspectives, different ideas, and diversity to your business, with personalities and skills that don’t perfectly mirror those of everyone else in the company. This will make it even more complex for you, hiring managers. […]
Making mistakes deserves respect
Leadership posted on December 9, 2016
At every year-end, I pay attention to Failwatching’s top chess listing. As they put it, Failwatching ‘focuses on failures because we’re intrigued by success.’ Unless you’ve been living disconnected from the world, you probably heard or read about the Volkswagen scam, the Wells Fargo fraud or the look of the new Toblerone chocolate bar. These are three cases of disastrous […]
Employers, think beyond mental wellness
HR Solutions posted on November 11, 2016
In a recent study, Statistics Canada revealed that the rates of substance use disorders are higher than the rates of mood disorders. Shame is the biggest hurdle faced by employees. Rather than seeking help, their behavior at work results in absenteeism and decreased productivity. If the employer is not asking the right questions, the situation could result in disciplinary action […]
Do you hire employees with an expiry date?
Hiring & Employment, HR Solutions posted on October 28, 2016
A recent article in HRM revealed the results of a recent study on the loyalty of Canadian employees. 49% of those surveyed believed that 10 years is an appropriate length of time with an employer, while 57% said that the appropriate length of time with the same employer was 6 years or less. The role of Human Resources It’s certainly […]
Are you beyond the break-even point?
Hiring & Employment, HR Solutions posted on October 13, 2016
It’s Monday morning, you’re getting ready to present to one of your biggest clients. Your director of operations resigns, your administrative assistant calls in sick and you are made aware of a client’s complaint of assault from one of your employees. You didn’t see any of this coming, yet you need to manage these events. These moments are significant and […]
Because we are in 2016
Leadership posted on September 29, 2016
[Close your eyes for a few seconds] Imagine yourself mobilizing others to make extraordinary things happen while building meaningful relationships in the process. That’s you at your leadership best. What makes great leaders today? In this global, digitally enabled and transparent 21st century, nothing big gets done without some kind of complex metric. Relying on traditional and narrow 360-degree surveys […]
A pay cut over traditional working hours
HR Solutions, Small Business posted on September 15, 2016
A recent study has shown that employees are choosing positions with flexible hours for four major reasons: work-life balance (79%), family (52%), time savings (48%), and decreased commuting stress (47%). The majority of respondents were ages 30-49 (54%), followed by those ages 50-59 (23%), and ages 20-29 (12%). Why offer flexible hours Given the study, it’s clear that changing the […]
Why did Donald Trump fired his Campaign Manager?
Leadership posted on September 1, 2016
The New York Times wrote last June: “Mr. Lewandowski had been a lightning rod for controversy, making headlines about himself that overshadowed his boss.” It turned out that one of the reasons Donald Trump fired his campaign manager, Corey Lewandowski, have that he never before worked on a National race. Experience is not all of it Undoubtedly, Mr. Lewandowski did a […]
Make your people do work that matters
Culture, Hiring & Employment posted on August 18, 2016
Freshii “helps people all over the world live healthier and longer lives by making healthy food affordable and convenient” says Ashley Dalziel, VP of people and culture at Freshii. Millennials comprise 98% of their headquarters staff, but their turnover is incredibly low. They owe it to millennials One thing Freshii does very well is understand the Millennials’ needs and wants […]
You’re richer than you think
Culture, Hiring & Employment posted on August 4, 2016
Job satisfaction doesn’t come from a hefty salary. It comes from a positive working environment with opportunities for career advancement, flexible hours and an open door policy. You Reputation Precedes You In order to attract top talent, you need to know the wants and needs of your employees. Your brand has to represent you, as an employer. Are you conservative? […]
Having trouble hiring the right people?
Hiring & Employment posted on July 21, 2016
Did you know that you only get to know 10% of a person during a job interview? No matter what kind of business you’re running, finding the right employee is not an easy task. But you only realize how taxing this job is when you no longer recognize the people you hired three months into the job. Sounds familiar? You […]
When an employee says “I’m sorry”
HR Solutions posted on June 23, 2016
Dr. Barbara Benoviel is a professional mediator and president of Preferred Solutions Conflict Resolutions, which focuses on resolving disputes. She recently wrote an article related to the relevancy of apologizing in the workplace. This topic is very appropriate in my own field of practice as a human resources consultant. The Workplace Violence and Workplace Harassment policy, now part of the […]
To ask or not to ask for a Doctor note
Small Business posted on May 20, 2016
It’s considered beneficial to have a clear, well-documented sick-leave policy in place regardless of the size of your organization. The policy should outline what is expected from an employee in relation to absence due to illness (whether short or long-term) and the associated requirement of a doctor’s note. When it comes to a doctor’s note, the decision is yours. What […]
Are you still biting your nails?
Hiring & Employment, Small Business posted on May 10, 2016
In a recent study, 73% of CEOs reported being concerned about the availability of key skills. Our article Win with Talent focuses on the importance of continually sourcing candidates. As a business owner, you don’t just need to compete effectively in this new war for talent. You need to win the war! Avoid being in the headlines Let me share […]
90 days to succeed in your new job
Coaching & Mentoring, Hiring & Employment posted on May 4, 2016
The actions you take within the first 90 days of a new job will largely determine whether you succeed or fail. It’s a time of great vulnerability, since you hardly know anyone and still have questions about your new job. If you don’t create some momentum during this period, you’ll face great difficulties. There are ways to smooth this transition […]
Win with talent
Small Business posted on April 29, 2016
Recent stats have shown that having two company founders (instead of just one) significantly increases your odds of success. You will raise 30% more investment, grow your customers 3 times as fast, and will be less likely to scale too fast. Imagine great people… Being able to rely on each other is a key factor for success. And that’s with […]
Better focus. Better results. Better job.
Coaching & Mentoring, Hiring & Employment posted on April 21, 2016
You can’t be all things to all people. You need to create and promote a brand that describes your strengths and values, not a brand so generic that it could describe anyone in your field of work. You need to decide I’ve been providing career transition coaching to Cathy. As a project manager, she’s been involved in many projects, such […]
Find your perfect career. Use your personality type.
Coaching & Mentoring posted on April 6, 2016
You spend a lot of time and energy working. It doesn’t matter where you work from; if you’re not satisfied and feel miserable every day, then you absolutely need to do something else. You need to find work that you enjoy, work worth investing your time and energy in and work you find satisfying. It all starts with you Do […]
Are you too comfortable?
Small Business posted on March 31, 2016
Humans are creatures of habits. It takes three months to get into a new habit and a lifetime to get out of it. It boils down to the old saying: “if it isn’t broken, then don’t fix it”. The problem is if you carry this behaviour in your business, being too comfortable is the best recipe for failure. Everything is […]
Prepare first. Celebrate later.
Coaching & Mentoring posted on March 24, 2016
You’ve been called for a job interview. What’s the first thing you do? Throw a party? Don’t! Being asked for a job interview is so precious. A job interview is your entry to actually being offered the job. You don’t want to lose this great opportunity by wasting time celebrating. You need to prepare. Preparation is key Let me share […]
3 questions that define entrepreneur leadership
Leadership posted on March 10, 2016
There are 3 critical questions any entrepreneur should ask themselves as they lead their business: 1. Where is the next change in your business coming from? The answer is right on your calendar. Closely examine who you’re spending time with, and on what topics. Examine where you travel, what you read, and how you distill this into understanding potential discontinuities, […]
Leadership posted on
Modern leadership can be defined by these 3 questions: 1.Where do you anticipate the next change to your business model or life will come from? The answer to this question is on your calendar. Who are you spending time with? On which topics? Where are you travelling? What are you reading? Distill this into understanding potential discontinuities, and then make […]
How to lead your business to success
Leadership, Small Business posted on March 3, 2016
Let’s do an exercise. Close your eyes. Imagine yourself engaging your employees and motivating them to make extraordinary things happen. That’s you at your leadership best. What makes a great business leader? Managing a modern business is more global, digitally enabled and transparent than in times past. Nothing big gets done without some kind of complex metrics—even for small local […]
Why you need to lead differently?
Leadership posted on February 25, 2016
Close your eyes for a few seconds. Imagine yourself mobilizing others to make extraordinary things happen while building meaningful relationships in the process. That’s your leadership at its best. What makes great leaders today? The 21st century is more global, digitally enabled and transparent. Nothing big gets done without some kind of complex metric. Relying on traditional, narrow 360-degree surveys […]
The choice of response can speak volume
Assessments posted on February 18, 2016
Small Business owners usually have limited budgets. They also have limited resources and often catch themselves hiring too fast. Eventually they find out the person they’ve hired is not the one they’ve interviewed one month ago. Since they don’t hire in large volumes, chances are they’re not experienced in properly screening and evaluating candidates. You need an efficient way to […]
Are you a fish out of water?
Coaching & Mentoring, Leadership posted on February 11, 2016
Did you know that many businesses fail because they don’t have great leaders? Great leaders maintain competitive advantage and help companies capitalize on their strengths. Are you one of those? There is a cost Research has found that a full cost of a leadership void can’t be ignored. Robert J. Devine itemized the loss to companies for not having great […]
What doesn’t get measured doesn’t get done
HR Solutions, Small Business posted on February 2, 2016
Many businesses I work with want to believe that developing employee performance and business contribution scorecards is how to measure their employee’s value. I hear them saying, “my employees are my best assets” all the time. Now, they want to measure that. They’ve got the right idea. A scorecard is definitely the right way to go. However, there are preliminary […]
Don’t let your resume get tossed!
Hiring & Employment posted on January 29, 2016
Do you ever feel your resume isn’t representing you in the best way possible? Don’t worry…you’re not alone. Many people don’t spend enough time writing this key document to the next step in your career. Your resume is not a recap, but rather a tool to get you where you want to go professionally. There Is So Much More! A resume […]
Hiring the wrong person can be costly
Assessments posted on January 20, 2016
A bad hire can hit a company’s bottom line hard, but the biggest concern employers have when hiring a bad fit is the toll it takes on employee morale. The average cost of a poor hiring decision is 30% of the employee’s annual salary. Only 10% of a Person Can Be Seen During an Interview Business owners and hiring managers […]
Your written pitch
Coaching & Mentoring posted on January 13, 2016
Feel stuck in your current position? Peel off your old label, get a new one and position yourself for something different. Whether you’re a marketer who wants to go into IT or a doctor who wants to go into marketing, the challenge you face is the same: you have to convince people that you can handle the new position even […]
How a 5-minute meeting produces results
Leadership, Small Business posted on December 18, 2015
Studies have shown that employees on a 40-hour work week spend 40% of their time in meetings. Think about how much productivity is being lost if those meetings aren’t producing results. When done right, meetings don’t have to be one or two hours long. In fact, a 5-minute daily meeting may be more productive! In planning the New Year ahead, […]
Yes, you can
Culture, Small Business posted on December 17, 2015
Throughout this festive season, the smallest of gestures can go a long way. However, if you’ve never shown any interest in building a relationship with employees that goes beyond the call of duty, they might not feel like this is a genuine interest. So be careful that your holiday celebrations reflect your established company culture. Start in January Know your […]
Keep your resolutions on track
Coaching & Mentoring posted on
At this time of year, you tend to think about what happened throughout the last 12 months and what you can do better in 2017. Can you think of breakthroughs? Lessons learned? Accomplishments? Failures? We also think about planning for the year ahead. I’m definitely in planning mode right now. In fact, as I move on with my business, I […]
HR trends to watch for in 2016
Small Business posted on December 10, 2015
Recruitment will not be the same We are now in an employee’s market, rather than during economic downturns when it’s often an employer’s market. Small business owners have to concentrate on two fronts: First, they must ensure they have a culture and environment that prevents their current employees, whom they have trained and invested in, from being enticed to go […]
Networking posted on December 7, 2015
As we enter the festive time of the year, you’ll be going to more business. Bringing Your Own Business Card is normally what you would do when attending a networking event. But did you know that there’s a business card etiquette when establishing business contacts? First, always make sure you have enough business cards on you for the occasion. It’s […]
Be intentional about your culture
Culture posted on November 26, 2015
“A Company’s culture cannot be bought at IKEA since we would not be able to read the instructions” says Michael Kerr, certified Speaking Professional and best-selling author. “Be intentional about your culture,” he says. Stress level in the workplace has never been so high Studies have shown that assertiveness can help you control stress and anger and improve coping skills. […]
YOU ARE PROMOTED TO CEO
Coaching & Mentoring posted on November 19, 2015
Do you have a positive attitude at work? Are you aware of your personal goals? How about the company’s goals? Are you a high performer? Do you go the extra mile? If you’ve answered “no” to most of these questions, chances are you are TOTALLY disengaged. Shared Responsibility Building an engaging culture in an organization is not solely the employer’s […]
Good is better
HR Solutions posted on November 12, 2015
No one wants Human Resources (HR) but everyone wants what HR does. Sound familiar? 62% of business owners think they can “do HR” and 64% of them reach out for HR help once they figure out they can’t do it alone—or once they get sued by an employee for wrongful dismissal. You know better Many experts will tell you that […]
DARE TO BE DIFFERENT
Hiring & Employment posted on November 5, 2015
Are you a “me too?” Does your prospective employer know why they should be hiring you rather than hiring someone else? If employers can’t see any significant difference between you and other candidates you’re competing with, they won’t have any reliable data upon which to make their decision. Offer Quality Focus on your quality and value. If you focus on […]
Êtes-vous un leader d’action?
Leadership posted on October 31, 2015
Perdez-vous vos meilleurs employés? Est-ce que votre taux de rétention monte en flèche? Peut-être que vous ne leur portez pas assez attention, ou n’honorez pas vos engagements? Ce n’est pas la fin du monde! Vos meilleurs employés peuvent revenir chez vous. Voici quoi faire pour y arriver. Dites-leur qu’ils sont les bienvenus! Si vos meilleurs employés sentent que vous les appréciez […]
Managing employees doesn’t have to be spooky
Leadership posted on October 29, 2015
Halloween is the time in the liturgical year dedicated to remembering the dead. Typical festive Halloween activities include trick-or-treating, costume parties, decorations, and carving pumpkins. It’s also about bringing a community together around the same goals: fun, laughter and sweats. You can make it spooky, but it doesn’t have to be scary. Especially when it comes to managing employees. It’s […]
Are you an introvert?
Assessments, Coaching & Mentoring posted on October 22, 2015
Have you ever heard of the Myers-Briggs Type Instrument, or MBTI? It’s an assessment that asks you specific questions and analyzes your personality preferences based on the answers. Now, before I get into the MBTI assessment, I do have to acknowledge that people are inconsistent, and they never behave the same way all the time. But what Myers-Briggs does is […]
LEADING IN MOTION
Hiring & Employment posted on October 15, 2015
Are you losing your best employees? Is your retention rate skyrocketing? Perhaps you’re promoting the wrong people, or not honoring your commitments. But it’s not the end of the world! Your best people CAN come back to you. Here’s how to make it happen. 1.Tell them they’re welcome back! If your best employees still feel you value them at time […]
The Power Of Personal Branding For Career Success
HR Solutions posted on October 8, 2015
How do you bring real value to your organization? How do you bring real value to the people you deal with over the course of your career? A successful career is fundamentally about relationships with colleagues, employees, bosses and clients, and your personal brand is nothing more or less than being recognized for the values you bring to those relationships. […]
ÊTES-VOUS PRÊT POUR LA GÉNÉRATION Y?
Small Business posted on October 5, 2015
Pour la première fois dans l’histoire, il y a quatre générations dans le milieu de travail. Cela n’est jamais arrivé auparavant. Il y a eu quatre générations dans la société, mais jamais ensemble dans le milieu du travail. Chaque génération se rebelle à un moment donné dans sa vie. Elle le fait de la même manière, encore et encore. Nous […]
The face in the Mirror is not the face everybody sees
Leadership posted on October 1, 2015
Have you ever thought about your blind spots? Did you ever wonder why your employees just don’t get it? Did you know you can achieve success by seeing what you can’t see? Leadership blind spots can be devastating. Take a look at a few and how you can mitigate the damage. Hiring just like you One of the blind spots […]
Can you think outside the box?
HR Solutions posted on September 24, 2015
There is no question that diversity enhances the bottom line. With the globalization of the markets, diversity makes total sense. However, newcomers to Canada are still considered ”outsiders.” Are you a newcomer? Immigrants do not present themselves like Canadians. However, they can be coached. The key is to be culturally competent. The world is huge and rich, and the right […]
WHERE DOES ACCOUNTABILITY START?
HR Solutions posted on September 18, 2015
You may have great technology. However if your employees’ performance doesn’t keep up to date with technology, it deflates their value. Those employees that create drama impact negatively your bottom line. Too many leaders ignore how emotionally expensive employees who cause drama are. Value emotional effectiveness Very few leaders coaching for accountability focus on emotional effectiveness. They often coach their […]
Learn to recognize the signs of career distress
HR Solutions posted on September 10, 2015
Most people will experience career malaise at some point in their lives. You can overcome this phase by recognizing the symptoms first, and acting upon them next. Avoid the quick fix. Examine the real issues, determine what you want, and get yourself back onto a positive and rewarding career track. The signs Reflect on your emotions. Does your job fulfill […]
Comment gérez-vous le congé de maternité?
HR Solutions posted on August 31, 2015
Selon statistique Canada, 80% des mères canadiennes prennent un congé payé après l’accouchement. Généralement, une employée a le droit de retourner à son travail ou à un poste comparable avec le même taux de rémunération et niveau de responsabilités, après avoir pris un congé de maternité ou un congé parental. Au Québec, près de 80% des pères se sont prévalus […]
ARE YOU DEALING WITH A BAD BOSS?
HR Solutions posted on August 27, 2015
Studies have shown that three out of four people consider their boss to be the most stressful part of their job. More than 60% of employees have no reasons to thank their boss. More than a third of Canadians believe that their boss lacks integrity and doesn’t work very hard. One out of five bosses are losing it and shouting […]
The Little Things Are The Ones That Matter Most
HR Solutions posted on August 20, 2015
I’m reading a fantastic book: “The Slight Edge” from Jeff Olson. This book is about turning simple disciplines into massive success and happiness. A must-read for sure! As you’re building your business and developing your services or products, you’ll soon realize you can’t do it all by yourself. You’ll also realize that turning simple disciplines into actions matters more than […]
How To Say It Right The First Time, Every Time
HR Solutions posted on August 13, 2015
“With Bill McGowan’s book in front of you, your days of thinking ‘I wish I had said that’ will be behind you.” — Sheryl Sandberg, COO, Facebook. Sheryl is ABSOLUTELY right! Bill McGowan’s book “Pitch Perfect” teaches that success depends on having a great plan. His book provides winning strategies for how to improve your communication skills, which is especially […]
Avez-vous développé une culture d’obstacles?
HR Solutions posted on August 7, 2015
Le concept de ‘culture innovante’ a été galvaudé depuis plusieurs années. Nombreuses sont les entreprises qui se disent ‘innovantes’. Ce concept est réellement un but à atteindre plutôt qu’un moyen d’atteindre un but encore plus grand. Souvent, les dirigeants sont maladroits lorsque vient le temps de faire les choses autrement. La peur de l’échec est souvent la cause principale de […]
How Do You Manage Maternity Leave in Ontario?
HR Solutions posted on August 6, 2015
Statistics Canada shows that 80% of Canadian mothers take paid leave after giving birth. Generally, you’re entitled to return to your original job or a comparable position with the same pay rate and level of responsibilities after you take maternity or parental leave. Nearly 80% of fathers took at least some leave to be with their new baby—up from 7% […]
How Do You Rank For Profile Views on LinkedIn Among Your Connections?
HR Solutions posted on July 30, 2015
Did you know that LinkedIn is an interconnected network of experienced professionals from around the world, representing 150 industries and 200 countries? You can find, be introduced to, and collaborate with qualified professionals that you need to work with to accomplish your goals. Did you also know that 7 million LinkedIn users are Canadians? Do you have a profile on […]
Are You Building a Culture of Obstacles?
HR Solutions posted on July 23, 2015
A culture of innovation has been an overused concept over the past years. In fact, it’s been in many organizations a lips service rather than a living culture. It’s been an end goal rather than a mean to achieve that goal. Often, leaders just don’t know how to innovate because of fear of failure. They contribute to create a culture […]
AVEZ-VOUS PLANIFIÉ UNE RELÈVE?
HR Solutions posted on July 19, 2015
Vous êtes un nouvel entrepreneur et à ce titre, vous cumulez tous les emplois : vous êtes le conseiller, gestionnaire, comptable, réceptionniste, concierge et j’en passe. Cependant, au fur et à mesure que votre entreprise prend de l’expansion, vous vous rendez compte que lorsque vous êtes en réunion, il n’y a personne pour prendre vos appels ou si vous visitez un […]
Why you should always be under renovation
HR Solutions posted on July 16, 2015
Alex, a native of London, England, was a Civil Engineer in Kuwait before immigrating to Canada in 2012. A year after his migration, he found that he still was not working in his chosen profession. Instead, he worked a job as a Store Manager in a retail business. Through the year that he’d moved to Canada, Alex had been interviewing […]
Use it or lose it
HR Solutions posted on July 7, 2015
What Ontario Law Says About Vacation Starting off with the basics, every province in Canada entitles an employee to vacation time after working for 12 consecutive months of employment. An employer must grant their employee two weeks of time off, which applies in every province apart from Saskatchewan (which offers 3 weeks) and Quebec (which offers one day per month). […]
So, Should You Accept the Job Offer?
HR Solutions posted on July 2, 2015
You’ve been looking for a job for the past 3 months, your hard work finally paid off! You’ve received a job offer! Your first spontaneous reaction is to accept the offer, right? Don’t be so quick to accept! This reaction is not uncommon In reality, you have 3 options: 1) accept 2) reject or 3) negotiate. It’s best to create […]
Are Your Employees Missing In Action?
HR Solutions posted on June 25, 2015
According to a Morneau Shepell survey¸more than half of all employees – 52% – calling in sick for work are not actually suffering from an illness. There ‘s a wide range of reasons for this. Family issues, workplace conflict, issues with managers and even taking time off to look for another job were cited as some of the drivers behind […]
Des descriptions de tâches dans le but d’accomplir du travail
HR Solutions posted on June 21, 2015
Les employés constituent un élément essentiel au bon fonctionnement d’une entreprise. Les descriptions de tâches offrent aux gestionnaires responsables de l’embauche du personnel un outil puissant pour aider à faire en sorte que les personnes embauchées répondent aux besoins et aux objectifs de l’organisation. Les descriptions de tâches fournissent aux professionnels de la rémunération le cadre nécessaire pour l’analyse comparative […]
Did Mike Babcock’s résumé help him get the job?
HR Solutions posted on June 16, 2015
Mike Babcock was recently hired as the Maple Leafs’ new head coach. Babcock had guided Detroit to the Stanley Cup playoffs in each of his 10 seasons with the team, and is now finishing a deal that paid him $2 million per year. Certainly an impressive accomplishment on a résumé! Cutting corners will come back to haunt you When most […]
Tell me why
HR Solutions posted on June 4, 2015
I learned about assessments when I first started my career in Human Resources. That was 30 years ago. I found myself going back to the assessment report whenever I was dealing with a difficult situation at work. Thankfully I was in the right field. As it turned out, Human Resources were part of the list of jobs suited to my […]
Why you need to measure performance?
HR Solutions posted on
Performance appraisal as a whole must be relevant to everyone – those being evaluated, those doing evaluations, and those senior leaders who look to the performance management systems to gain a better understanding of how their people are performing year after year. With the rapid pace of change, Performance management needs to focus on positive, transformative, and breakthrough performance not […]
Job descriptions get the job done!
HR Solutions posted on May 27, 2015
People are critical to the function of an organization. Job descriptions give hiring managers a powerful tool to help ensure that individuals with the right background and skill set are matched to the appropriate role within the organizational hierarchy and aligned to the organization’s needs and goals. Job descriptions provide compensation professionals the necessary framework for benchmarking the organization’s jobs […]
Dress-up Your Brand like You Own It
HR Solutions posted on May 21, 2015
Employers are in the driver’s seat in this super competitive market. They have many of you to choose from. So how do YOU get to be hired? How do YOU show up as the solution to the employer’s problems? Have a Brand Proposition A brand proposition is an offer that motivates your audiences to take action. Simply put, it’s about […]
Are you resisting Millennials?
HR Solutions posted on May 14, 2015
A large part of an employer’s antipathy towards Millennials stems from the fact that Millennials and Boomers have drastically opposing perspectives on work-life balance. Unlike Boomers, who toil during the day and leave it behind when they go home, Millennials blur the lines between work and life. Every day is Casual Friday. They can’t comprehend why they must go to […]
Faites Face Aux Médias Sociaux
HR Solutions posted on May 12, 2015
Avec un accès plus facile à l’Internet, la popularité des téléphones intelligents, et l’introduction de médias sociaux, plus de 70% des employeurs ont été contraints de discipliner leurs employés pour avoir utilisé abusivement les médias sociaux en 2014. «Le sens commun» en ce qui concerne les médias sociaux dans le lieu de travail ne s’applique plus. Il n’est donc pas […]
What if you only had 3 months left to live?
HR Solutions posted on May 7, 2015
Whether you’re in charge of launching a start-up or sustaining a high-performing unit, the first 90 days must be wisely used. What would you do if you only had 3 months to live? Whether you’ve found a new job or have just been promoted, you have three months to get on top of the job and move forward – or […]
Do You Think You Know How to Dance?
HR Solutions posted on April 29, 2015
If you were buying a computer, a cell phone, a house or make any major purchase, you would first check to see what the average price is for the item. Knowing the price is something is a basic principle, and it’s the same principle that applies to job interview preparation. Before you begin your job search, there is some information […]
Making Mistakes is good for Business
HR Solutions posted on April 23, 2015
Do you remember when you were in elementary school? Everything you learned at that time was new and exciting. How did you really learn? First, you learned from the teacher. Second, you learned from your mistakes. You had no choice!. You had to admit you were wrong before you could learn from it! When people grow up, we tend not […]
HR Solutions posted on April 16, 2015
Le 25 mars dernier marquait la Journée internationale de la procrastination. Si vous remettez constamment au lendemain vos tâches importantes, vous n’êtes pas seul. En fait, beaucoup de gens sont, dans une certaine mesure, procrastinateurs. Certains sont tellement chroniquement affectés par la procrastination que cela les empêche de réaliser leur potentiel et perturbe leur carrière. Selon le psychologue professeur Clarry […]
Are you ready to retain top talent?
HR Solutions posted on
Generational awareness helps leaders understand the needs of emerging groups that follow in the footsteps of employees currently in their 20s. Get ready to develop practices and policies that aren’t standardized for all employees. It’s also critical to prepare for how each generation prefers to receive feedback. Same thing applies for training. Soft Skills versus Hard Skills In the past, […]
Are you ready for Gen Z?
HR Solutions posted on April 9, 2015
Generation Z individuals were born between 1995 and 2010, and many are likely to be ready for the workplace by the end of 2015. They will start to enter the workforce as interns and entry-level employees, and they are going to go fast. You may want to get in on the action and beat your competitors by hiring the highly […]
Hiring People with Disabilities is good for Business
HR Solutions posted on April 2, 2015
In 2014, the Government of Ontario introduced the Accessibility for Ontarians with Disabilities Act (AODA). AODA is about making accessibility a regular part of finding, hiring and supporting employees with disabilities. Companies are finding that hiring people with physical and mental disabilities is actually good for business. Myth vs Reality Good qualifications. It turns out that more of the disabled […]
Give your employees an experience, not just employment
HR Solutions posted on March 26, 2015
How many times do you attend a business event? Daily? Weekly? Monthly? Regardless of how many business events you do or don’t attend, chances are you have left an event disappointed thinking and feeling that it missed the mark. Maybe the audio was bad, maybe lighting made it hard to see, or maybe video just wasn’t good. But then you […]
Les Ressources Humaines: Art ou science?
HR Solutions posted on
Au cours des dernières années, les ressources humaines ont évoluées en réaction aux changements significatifs dans la façon dont les organisations fonctionnent. Pensez aux appellations de la fonction au cours des dernières décennies. Au début des années vingt, la profession s’appelait «relations industrielles». En 1960, le nom a changé pour celui de «personnel»; pour ensuite s’appeler «capacité organisationnelle» ou «efficacité […]
Are you procrastinating?
HR Solutions posted on March 19, 2015
If you’ve found yourself putting off important tasks over and over again, you’re not alone. In fact, many people procrastinate to some degree – but some are so chronically affected by procrastination that it stops them from fulfilling their potential and disrupts their careers. According to psychologist Professor Clarry Lay, a prominent writer on the subject, procrastination occurs when there’s […]
Is the multi-generational workforce the new face of diversity?
HR Solutions posted on March 12, 2015
By 2025, 1 in 5 workers will be over the age of 55. As this generation of workers retires, there will be an estimated shortfall of 20 million workers over the next 20 years. To avoid this drought, employers will need to recruit and embrace diversity in the workforce. There is no doubt. It’s a Matter of Mindset Companies must […]
Why Don’t Employee Surveys Work?
HR Solutions posted on March 4, 2015
Employee surveys have many benefits. If done right, they can measure engagement across your business in a reliable and cost-effective way. They’re also very effective at improving communication amongst your employees and leaders. Creating your survey in-house Like any other tool, survey’s need to be done correctly if you want to see real results. Let me share a few suggestions […]
You’re not alone
HR Solutions posted on February 26, 2015
Is your current employee evaluation system not working? Have you gone through changes and need to set new parameters? You don’t need to make the changes by yourself. Employee Focus Group Don’t just solicit input from your leadership team. Ideally, you’ll also want to solicit focus group feedback on what’s working and what’s not. Let your employees tell you what […]
Why HR Is An Art?
HR Solutions posted on February 19, 2015
Over the last hundred years, HR has evolved in reaction to significant changes in the way organizations work. Think about the various names HR has had over the past few decades. In the early 1920s, the profession was called ‘Industrial Relations’. It was changed to ‘Personnel’ in 1960, and to ‘Organizational Capability’ or ‘Organizational Effectiveness’ in 2000. HR’s challenge today […]
Follow The Leader… Really?
HR Solutions posted on February 12, 2015
There are many challenges for leaders facilitating team meetings. One of the challenges is preventing a “yes -man” effect. You need to make it clear that you expect and welcome challenges to the ideas you express at the meeting. Canadians are known to be Nice and Polite People This reputation precedes us. But you have to ask: “is it holding […]
Recrutez sur mesure
HR Solutions posted on February 10, 2015
Une des plus grandes erreurs comises par les entreprises au cours de l’embauche de nouveaux employés, est de confondre cette pratique avec l’achat d’un costume ou d’une robe. Même si le vêtement ne leur sied pas, ils ressentent le besoin de repartir avec quelque chose sans que ce soit ajusté à leur taille. Mais les employés ne s’achètent pas comme […]
Don’t say “NO” to social media
HR Solutions posted on February 5, 2015
With easier accessibility to the internet, the popularity of smart phones, and the introduction of new social media outlets, more than 70 percent of employers were forced to discipline their employees for misusing social media in 2014. “Common sense” in regards to social media in the workplace no longer applies. Therefore it is not surprising that in 2015, more employers […]
You Mean I Need To Pay For Assessments Too?
Assessments posted on January 29, 2015
The average cost of a bad hiring decision can equal 30% of the individual’s first year potential earnings. Also, bad hiring decisions account for 30% of employee turnover in small businesses. Small Business owners usually have limited budgets. At the same time, they’re not able to devote a lot of resources into their hiring process. Since you don’t hire in […]
Hiring & Employment posted on January 22, 2015
Prevent a high turnover by implementing an on-boarding program. Spend your money wisely as it will equate to savings in the grand scheme of things. Orientation vs On-boarding Orientation is an event; on-boarding is a process. Orientation is a structured event that focuses on the information the new employee needs to know to get started, such as an introduction to […]
Enfin! Un processus d’évaluation qui tient la route
HR Solutions posted on January 20, 2015
La période des évaluations de rendement se tient normalement au cours du premier quart de la nouvelle année. Toutefois, elles ne se produisent pas dans toutes les organisations. Plusieurs raisons expliquent cette incoherence: la résistance des employés est souvent un facteur, et les gestionnaires ne sont pas toujours à l’aise avec le processus et ont tendance à éviter d’avoir ces […]
Prepare To Be Number One
HR Solutions posted on January 15, 2015
Start off the New Year by ensuring your workplace is ready for 2015. Our last article covered how to prepare for the Ontario Accessibility with Disabilities Act (AODA) and Policies on Workplace Violence and Workplace Harassment. But now I’m going to share two more items you need to prepare for. Have Comprehensive Job Descriptions in Place A job description establishes […]
On Your Mark, Get Set, GO!
Culture, HR Solutions, Small Business posted on January 7, 2015
Start off the New Year by ensuring your workplace is ready for 2015. As the unemployment rate continues to go down, workers will have more choices for where they want to work. This year, focus your energy on your employees and create the kind of workplace people want to be a part of. I’m going to share two items you […]
You Are Not My Boss!
Branding, Coaching & Mentoring, Culture, Leadership posted on December 22, 2014
This is the second part of our two-series of blogs on the multigenerational workforce. We defined who they were and what they were known for. We will now provide advice on how to manage them and make sure you maintain a healthy working environment. Now What? Generally speaking, leaders and employees must communicate in the way each person prefers. Bringing employees […]
I Work with Mom and my Oldest Sister
Coaching & Mentoring, Culture, Leadership posted on December 18, 2014
It’s the first time in Canadian history that four generations are sharing the workplace, from Traditionalists and Baby Boomers to Generation X and the Millennials. With four generations come four sets of ideas, behaviors, attitudes, expectations and motivators. One way to overcome the challenges of having four generations working alongside each other is to know what the differences are and how […]
I Believe in Santa
Coaching & Mentoring, Leadership posted on December 11, 2014
Annual performance reviews are usually conducted in the New Year, once the festivities around the holiday season are over and employees are back at work. However, they don’t happen in all organizations. They are not done simply because of employee resistance or because managers are uncomfortable with the process and tend to avoid having those difficult conversations. Transform Your Performance […]
Do Not Speak Your Mind at Office Parties
Coaching & Mentoring, HR Solutions posted on December 4, 2014
The panic caused by a potential Ebola outburst in Canada and, more recently, by the Jian Ghomeshi’s case, raised many questions related to health and safety in the workplace. There is a lot to be said. Simultaneously, office parties are the undeniable reminder that the holiday season is upon us. How do I behave? How do I dress? What if […]
A CULTURE CANNOT BE BOUGHT AT IKEA
Branding, Culture posted on November 26, 2014
Organizations that are able to attract and retain top talent have a competitive advantage. How can a small business compete with a large organization? Small businesses don’t have the same huge budgets, organizational structure or marketing budget. However, their people have the same emotional intelligence as those working for large organizations. Capitalize on Emotional Intelligence “The thing that motivated the […]
Are You Driving Engagement Without a GPS?
Hiring & Employment, HR Solutions posted on November 19, 2014
78% of business leaders rate retention and engagement urgent or important. Employee engagement is crucial to an organization’s success. Your employees are your brand. If employees are disengaged, your organization and the people it serves will be in disarray. The days of the annual engagement survey are slowly coming to an end, to be replaced by a much more holistic, […]
How to Not Add Stress to Your Employee’s Gift List
Culture posted on November 13, 2014
The many expectations that lay ahead with the holiday season can cause us to feel overwhelmed. Your employees are not exempt from this, of course! As their employer, you need to pay attention to the signs of stress. In a poll of 600 full-time employees, Accenture’s HR Services found that 66% of the respondents reported additional stress at work during […]
Turnover… As In Apple Turnover?
Culture, Hiring & Employment posted on November 4, 2014
The average replacement cost of a new hire can equal one third of the individual’s annual salary. For example a bad hire earning $50,000 a year would cost you $16,500 in incremental costs to replace the candidate. A recent survey by Robert Half showed that one-third (36 percent) of 1,400 chief financial officers surveyed felt the top factor leading to […]
Your Team Management Doesn’t Have to be Spooky
Leadership posted on October 29, 2014
Halloween is the time in the liturgical year dedicated to remembering the dead. Typical festive Halloween activities include trick-or-treating, attending costume parties, decorating, and carving pumpkins. It’s also about bringing a community together around the same goals: fun and laughter. You can make it spooky, but it doesn’t have to be. The same thing applies to team management. It’s All […]
Don’t Panic Over Ebola. Take the Lead. Be Prepared.
HR Solutions, Leadership posted on October 23, 2014
Highly likely your employees will irrationally stress, panic, and avoid other employees and customers who appear to be even slightly symptomatic. You will be bombarded with questions and concerns about sick leave, medical benefits and a variety of Ebola related issues. The fear of the Ebola disease alone will result in severe employee stress, turmoil, and lower productivity. Dr. John […]
It’s Not a Matter of Sink or Swim!
Hiring & Employment, Leadership posted on October 15, 2014
Did you know that 20% of turnover can happen within 45 days of employment? On-boarding is critical. You need to make it a priority in order to avoid losing the talent you’ve just hired. What’s more shocking are the results of Allied Workforce Mobility Survey Almost 30% of companies reported that it takes a year or longer for a new […]
Ask Your Employees for Help. They Too Have Great Ideas!
Culture, Leadership posted on October 8, 2014
Deloitte Global Human Capital Trends research shows that 78% of business leaders’ rate retention and engagement urgent or important. The issue of “engaging people well” is becoming one of the biggest competitive differentiators in business. The influx of millennials is forcing business owners to re-think the concept of engagement. Engage Your Employees “The New Way” Employees who feel their thoughts and […]
Keeping your team Productive. Even Across Borders
Leadership posted on October 2, 2014
Employees spread across multiple offices results in a number of challenges, such as communication, culture alignment, compliance with employment legislation, team building…just to name a few. There are a few strategies you can implement. Make Use of Available Technology This is not only good for technology consulting companies. It’s good for all businesses having to deal with a widespread workforce. […]
Just Do It!…Why it’s Harder to Be a Good Leader?
Leadership posted on September 25, 2014
Leadership has been described as one of the least understood concepts across all cultures and civilizations. Over the years, many researchers have stressed the prevalence of this misunderstanding, stating that the existence of several flawed assumptions, or myths, concerning leadership often interfere with individuals’ perception of what leadership is all about. Lead By Example Leading by example has been galvanized […]
What’s In it for me, Working for You?
Culture, Hiring & Employment posted on September 18, 2014
Organizations that are able to attract and retain top talent have a competitive advantage. You Reputation Precedes You In order to attract top talent, you need to know the wants and needs of your employees. Your brand has to represent you, as an employer. Are you conservative? Are you ‘out there’? Do you know what your employees would benefit from […]
Did You Say Job-Fit? How About Experience?
Hiring & Employment posted on September 11, 2014
Cultural fit can cover a variety of characteristics, but ultimately, Nancy Rothbard, an associate professor of management at The Wharton School says, the question hiring managers should be looking to answer is, does this candidate’s values align with those of the company, be they work-life balance, corporate mission or how to handle a customer phone call. Fit In or Not […]
How to Be a Talent Magnet?
Hiring & Employment, Small Business posted on September 4, 2014
This is the first in a series of articles on the fundamentals you need to know when it comes to the ‘people’ side of your business. Attracting talent alone will not supply you with all the expertise and creativity your business needs. It is impossible for you to recruit all the talent you need from outside your business. You need […]
Is A Nonconformist Employee Working For You?
HR Solutions posted on August 28, 2014
There are three types of difficult employees in the office that seem to constantly cause workplace conflict. Over the past few weeks, we’ve discussed the ‘Drama-Queen’ and the ‘Victim’ type. This week, we will talk about the ‘Nonconformist’. These three types of difficult employees can be dangerous to an organization, and cause toxicity in the workplace. It is important to […]
Does Your Employee Behave Like A Victim?
HR Solutions posted on August 20, 2014
There are three types of difficult employees in the office that seem to constantly cause workplace conflict. Last week we discussed the ‘Drama-Queen’ type. This week, let’s take a look at `The Victim`. The victim The victim is a common type of difficult, and they fall into two categories. There are the slippery ones that avoid accountability at all costs, […]
Are You a Drama Queen or a Drama King Employee?
HR Solutions posted on August 14, 2014
There are three types of difficult employees in the office that seem to constantly cause workplace conflict: the “drama queen”, the “victim”, and the “nonconformist.” According to an article in Inc., these three types of difficult employees can be dangerous to an organization by causing toxicity in the workplace. It is important to know how to deal with difficult employees […]
Get With the Program!
Coaching & Mentoring posted on August 7, 2014
When you find your dream job posted online, you need to market yourself like Nike would. Don’t rush to submit your resume in hopes of being called for an interview. When you push the “submit” button, make sure your resume answers the following questions: Will they see what they are looking for? Were my resume and cover letter compelling enough? […]
Stop Wasting Your Time And Money On Bad Hires!
Hiring & Employment posted on July 30, 2014
Have you ever made a bad hire? Most of us have. I was speaking to a previous boss of mine recently, and we were reminiscing about the time we worked together, our coworkers, our strategy, and what we would have done differently. One of the first things she said to me was that she wished she had spent more time […]
Be Bold. Be Beautiful. Belong.
Networking posted on July 24, 2014
Networking has become a must. Whether you are looking for a job or looking to grow your business. Today, 70% – 80% of jobs are not made public. Not all positions are advertised openly or even posted online. That is to say, a large percentage of business is done through referrals and word-of-mouth recommendations. Give. Then Get We live in […]
Change is Inevitable. Growth is Optional.
Culture posted on July 17, 2014
In today’s business world organizational change is a requirement for success. Organizational change is needed to address innovation, new technology, shifting customer demands, and other business critical issues. However, organizational change is not a “human resources thing”. It is the matter of owners, leaders and employees. They all have a stake in the change. Ingredients for a successful […]
KPI Is Not Just an Acronym
HR Solutions, Small Business posted on July 11, 2014
Finding the right talent is extremely challenging. Most organizations have caught up on continuous innovation and change, rather than coming up with new products or services. Today, competitive advantage is also driven by who you hire. It’s driven by your ability to attract and retain the right talent and organize that talent in ways that lead to continuous innovation and […]
It’s the Right Time to Beat Your Competition
Leadership, Small Business posted on July 3, 2014
Once summer knocks at our door, vacation is what we envision. There is a way to break this paradigm. Keep Going The best time to reach out to potential employees is during the summer season;people are more available and more relaxed. Don’t allow yourself to slow down because you think everybody else does. Many employees are not vacationing during the […]
To Buy or Not To Buy Talent?
Culture posted on June 26, 2014
Do you have the right talent with the necessary skills? Do you have the specific talents to take on certain role(s)? Can you accept lower productivity out of the gate? Can you afford to train someone? The Real Question To buy or to build is the REAL question. Your decision will impact your financial performance. Appointing people internally reduces your […]
Bear the Bad News with Dignity
Terminations posted on June 19, 2014
Once you’ve decided to terminate an employee, you need to be prepared to bear the bad news with dignity. Here are 14 questions for you to consider: Have you carefully thought about what to say? Will it be a surprise? If you terminate the employee based on poor performance, was the employee spoken to about their poor performance […]
Why Is Team-Building Considered A Utopia?
Leadership posted on June 12, 2014
Many entrepreneurs tend to blame others for their own failure. They seem to look for quick fixes that will straighten up their teams and help them work better together. A client of mine asked me for a team building exercise thinking a few days with his team working together will fix his problems. To his dismay, I helped him discover […]
HR is the Ingredient That Will Set Your Business Apart
HR Solutions, Small Business posted on June 4, 2014
You know that your company is driven by your customers. You can have a cool product, but you can have a good accountant but without any revenues, they become obsolete. You can have a good lawyer but without any growth, you might as well cut them loose. This is all to say, in order to be profitable, you need a strategy for continued […]
Have You Hired A Thief In Your Business?
Assessments posted on May 29, 2014
Intellectual property theft is one of the leading threats facing companies today. Yet, many companies lack a clear understanding of exactly what their intellectual property is — and more to the point, what it’s worth. “Protecting intellectual property rights is critical. When intellectual property is compromised, whether by theft or carelessness, a business can lose value instantly and at worst […]
Reality Distortion Field: How To Use It To Your Advantage With Your Team?
Leadership posted on May 21, 2014
Steve Jobs was known for his reality distortion field (RDF). He was consistently using the RDF on the developers of the MAC products. He simply had that power to guide people in a certain direction, towards a certain decision. “He can convince anyone of practically anything” said Bud Tribble,Vice President of Software Technology at Apple Inc. Jobs had the ability […]
P.K. Subban Is Made For This. So Are You!
Leadership, Small Business posted on May 13, 2014
Pernell Karl “P.K.” Subban is a professional Canadian ice hockey defenceman who currently plays for the Montreal Canadiens. He’s been the most electrifying player of these NHL (National Hockey League) playoffs. No one occupies the spotlight quite like P.K. Subban. These are his playoffs, we just get to watch. P.K. Subban was born to play hockey in the NHL. In […]
The Secret For Making The Impossible Possible
HR Solutions, Small Business posted on May 8, 2014
When it comes to goal setting, look at what you shouldn`t be doing. This helps you avoid mistakes that can cost a significant amount of time and effort down the road. In order to make your goal setting as efficient as possible, here are five common mistakes you should try to avoid in your small business. 1. Waiting for the […]
Sorry, I Have No Time For Any Questions
Culture, Leadership posted on April 25, 2014
An open door policy (as related to the business and corporate world) is a communication policy in which a manager, CEO, president or supervisor leaves their office door “open” in order to encourage openness and transparency with the employees of that company. Don’t rely on an “open door.” Many managers say they have an open-door policy that empowers employees to […]
Why You Need Managerial Courage?
Leadership posted on April 16, 2014
A lot has been said about Gen Y also known as “Millennials”. This refers to those who were born from 1981-2000, so the oldest are now in their thirties. It seems, however, that the tables are turning. Recently, I worked with a Gen Y leader. Its collaborative style almost made him lose his business: if his team was not in […]
Hire Like Your Shopping For A Made-To-Measure Suit
Hiring & Employment posted on April 10, 2014
I took part in a panel on Corporate Culture and spoke about the importance of hiring based on fit over experience. The ideal candidate may turn out to be a disaster if they don’t fit into the company culture. “Cultural fit is incredibly important in terms of a candidate’s abilities to use his skills,” says Nancy Rothbard, an Associate Professor […]
P.A.R. Stands for Plan-Assess-Retain
HR Solutions posted on March 27, 2014
A recent survey found that 66% of employers reported adverse effects from making bad hires, and that 27% have lost at least $50,000 per bad hire. Clearly, hiring is a risky transaction. At Aline Ayoub HR Consulting, we use the P.A.R. model to help our clients throughout their hiring process. Step 1 – Plan Establish where your business is going. […]
3 Reasons Why People Leave People
Culture, Leadership posted on March 20, 2014
If you want your business to succeed, you have to acknowledge that your employees are an integral part of that success. Show your employees that you care and make them feel valued at work. After all, your employees are the people who support and drive your business. Employees will leave you if they feel undervalued and will opt to join […]
How To Know It’s Time To Fire Your Employee?
Terminations posted on March 13, 2014
Letting an employee go is not easy. In fact it’s one of the hardest tasks a business owner is faced with when dealing with human resources. After all, you are handling the other person’s livelihood. It makes it even harder when you know that the person is facing difficult personal issues. In addition, the fact that this situation is also […]
It Could Be Pretty Lonely At The Top
Coaching & Mentoring, Leadership posted on March 6, 2014
I’ve been asked numerous times by my business partners what the difference was between mentoring and coaching. While coaching is short term, performance driven and task oriented; mentoring is relationship oriented, long term and development driven. Coaching is used when an organization is seeking to develop its employees in specific competencies using performance management tools and getting the immediate manager involved. […]
Why Are Manholes Covers Round?
Hiring & Employment posted on February 26, 2014
Why are manholes covers round? Is one of the questions asked to the wannabe Googlers. Google wants to assess creativity and problem-solving. In other words, Google is looking for a quick answer that proves not only the candidate is agile, but logical, adaptable and math-minded. But what these “trick” questions can’t highlight is a quality that Pappalardo sees as not […]
Are You Making It Too Easy For Candidates To Toot Their Own Horn?
Hiring & Employment posted on February 18, 2014
When you’re busy and have only a limited amount of time for each interview it’s easy to either rely too much on only a candidate’s answers, or only on your gut feeling. The best hires are made when you look at the whole picture: how an individual answers your questions, their behaviour, how you feel about them as well as […]
Stop Wasting Your Money On Bad Hires
Hiring & Employment, HR Solutions posted on February 13, 2014
In his article You Won`t Believe How Much Money We Wasted On Bad Hires Randy Frisch, COO of Uberflip says they lost $70K on six bad hires in 2013. “Dollars and time wasted on our 25 rock star team members: priceless“ he adds. “Here are a couple of my key takeaways from experiences in the last year: There’s no such […]
Out Of Sight Out Of Mind
Culture, Leadership posted on February 6, 2014
Contrary to large corporations who have the resources to initiate and increase employee motivation, employee engagement is not part of the everyday language of small businesses. It is however equally important to small businesses to make their employees engaged. It is also much easier than for large organizations. Let me share with you the steps that worked very well for […]
Never Underestimate The Underdog When Hiring
Hiring & Employment, Leadership posted on January 29, 2014
Wawrinka won the Australia Open Tennis Championship over world No. 1 Nadal. Nobody saw this coming. Not even Wawrinka. When walking on the court at Rod Laver Arena, he was confronted with the following questions: How do you find hope where none exists? Where, ultimately, does belief come from? Few suspected he would have the answers. Demand Versus Supply […]
Do Your 2014 Resolutions Reflect The Future Of Recruiting?
Hiring & Employment, HR Solutions posted on January 23, 2014
The traditional recruitment process of job boards and endless interviews is just not working for small businesses. The challenge is not that there is a shortage of talent, but that the current systems and processes in use are mostly ineffective in this era. Small businesses need to completely transform the way they search for and engage with talent. In keeping […]
Be Trendy In 2014. Hire As A Marketer Not A Recruiter
Hiring & Employment, HR Solutions posted on January 2, 2014
2014 was declared the Year Of The New Hire More than ever before, to have the tools and resources to better manage the process of hiring employees is essential for small businesses to succeed and grow in 2014 and beyond. First, you need to set the stage for hiring success. Make Time To Develop Your Employer Brand One of […]
Get Your Ducks In A Row
HR Solutions, Small Business posted on December 26, 2013
Many of my clients have been asking for people diagnostics. I’ve been busy in the latter half of 2013 examining in detail the problems faced by the organizations, to identify factors that are causing the problems. Next, I gather the information to decide how to implement possible solutions to the identified problems. How do I do it? SWOT Analysis I […]
Why Nelson Mandela Has A Legacy and You Don’t
Culture, HR Solutions posted on December 10, 2013
When I heard the passing of Nelson Mandela, his legacy was mentioned each time. Peace, hope and dignity seemed to be the common denominator. Mandela left us with life lessons he will always be remembered for. I help small businesses every day. Often, business owners don’t have a succession plan for when they will retire, become ill or die. Business […]
Look In Your Own Backyard First When Hiring
Hiring & Employment, HR Solutions posted on December 6, 2013
Have you ever wondered if you should choose between internal and external candidate for one of the vacancies in your organization? Alex was a rising star working for a pharmaceutical organization for 5 years before he applied for a senior position in his department. Lo and behold, the position was filled by an external candidates with similar background and experience. […]
The Hiring Crystal Ball: How to See If The Candidate Can Do The Job
Working in Canada posted on November 29, 2013
Have you ever wished that you had a crystal ball that would tell you if you should or shouldn`t hire the candidate you are interviewing? There are so many distractions during an interview, preventing you to make a decision as clear as a crystal ball can make it. Some things to look for in the absence of a crystal ball […]
The Secret Canary In The Mine: The Cover Letter
Working in Canada posted on November 22, 2013
Have you ever thought of a cover letter as the precursor to a candidate acing or dying on the interview? I call this the Canary In The Coal Mine Syndrome. This is where in the old way of mining, the air quality in the mine was determined by whether the very sensitive canaries kept in the mine would die from […]
I Got A Speeding Ticket For Hiring
Hiring & Employment posted on November 8, 2013
The question of when the right time is to start hiring is the toughest decision to make for a small business. Yet, the question needs to be answered in order to make sure that you are not rushing into making a decision and having to start all over again. There are a few things you can do to set the […]
Show Time For Gen Y
Culture posted on October 25, 2013
Four generations are now working side by side. Gen Y or Millenials are the youngest. Yet, they are transforming the workplace. Hannah Seligson, herself a Generation Y, just released her new book called “Mission: Adulthood: How the 20-Somethings of Today Are Transforming Work, Love, and Life.” She followed over the years 7 Generation Y. “At 77 million, it is the […]
Is Life Like A Box Of Chocolate?
Culture posted on October 18, 2013
I was playing Monopoly the other day. My friend was bargaining one of my properties. It was getting so real, I thought to myself… ‘This feels like real life!’ Like Monopoly, life is about taking risks, making choices, owning properties. Failing and starting all over again. Just like Monopoly. However, when playing Monopoly we dare, make decisions, change strategy and […]
Curiosity and creativity – Two peas in a pod
Small Business posted on October 11, 2013
The creativity part is YOU. It’s you driven by YOUR passion. The same passion that will drive your curiosity. And by curiosity I mean abounding curiosity; the one that makes you question why you keep doing things the same old way when maybe there is a better way. Don’t be afraid to ask questions! Successful entrepreneurs are confident, but not egotistical […]
What’s In It For Me To Hire You?
Working in Canada posted on October 4, 2013
Have you ever wondered why you are not getting the job you’ve been interviewing 8 times in a row for? Employers are in the driver’s seat in this super competitive market. They have many of you to choose from. So how do YOU get to be hired? How do YOU show-up as the solution to the employer’s problems? Elvira was […]
The 3 secrets to jump from a survival job to a dream job
Working in Canada posted on September 27, 2013
Ludwig worked 6 years in the Marketing industry in Germany. When he emigrated to Canada in 2011, He found a job as a sales associate for a large retailer. After 2 years being in that job, Ludwig felt the best way out was to underperform, until such time his employer terminates his employment. I was so glad we met! 6 […]
I’m Sorry We Don’t Hire Generalists Here
Working in Canada posted on September 20, 2013
A refrain many newcomers to Canada hear from employers is that they are looking for specialists and experts in one field, NOT generalists. Wissam worked 5 years in the Finance industry in Lebanon. When he emigrated to Canada, He couldn’t find a job for 8 months. In fact, he wasn’t alone: a recent study shows that 26% of immigrants said […]
How To Market Yourself Like Nike
Branding, Working in Canada posted on September 13, 2013
I was giving a conference on How to Develop Your Personal Brand to newcomers from the Philippines. The question period was focusing on my comparison of a personal brand to a product. Many felt uncomfortable with the idea. Bea, an attendee’s comment to me was: ‘Aline, I am a person not a product. I am not for sale’. Are You […]
Having a tough time integrating into the Canadian culture?
Working in Canada posted on September 6, 2013
Adjusting to living and working in a foreign culture can be tough. Your adjustment can also vary according to your own circumstances – whether your family accompanies you, whether you are already familiar with the host country, whether you already know people living in the host country, and so on. Successfully adjusting to a new culture does not mean abandoning […]
A Brand Is Only The Tip Of The Iceberg In Finding Your Dream Job
Branding posted on August 30, 2013
The process of developing your personal brand is a responsibility. It’s like signing a contract with you. I am not exaggerating! In fact, a personal brand is one piece amongst others that defines you and helps you find your dream job. Let me share with you Marcus’ story. Marcus was a Civil engineer for 12 years in New Zealand before […]
Do You Have What It Takes To Find A Job In Canada?
Working in Canada posted on August 23, 2013
Adam is a Chartered Accountant in Germany, before he immigrated to Canada in 2012. He’s been looking for a CA job for almost 1 year before I met him. Since the CA is classified as a regulated occupation in Canada, he had to get to get a Canadian license in order to practice in his profession. He was in a […]
Struggling To Find a Job in Your Profession?
Working in Canada posted on August 16, 2013
When Adil, the Senior Director for an international financial institution in India immigrated to Canada in 2011, he found it very hard to adapt to life in Canada. His narrow social network, lack of Canadian experience and credentials as well as the current economic climate were all reasons for his inability to find a job in the financial industry. When I […]
The Death Of Your Dreams
Working in Canada posted on August 9, 2013
Once upon a time you had dreams for what you wanted to do when you grew up. You studied to make this dream a reality, you spent years perfecting your skills in your chosen career and now you’re in a brand new country. You look all around you at similar people who had successful careers in their country and see […]
What to Do In a Canadian Job Interview?
Working in Canada posted on August 2, 2013
A native of London England, Alex was a Civil Engineer in Kuwait before immigrating to Canada in 2012. A year after his immigration, he found that he still was not working in his chosen profession but had found a job as a Store Manager in a retail business. Through the year that he’d moved to Canada, Alex had been interviewing […]
Can’t Get Your Skills Recognized In Canada?
Working in Canada posted on July 24, 2013
Bill was an expat from London (England).who graduated from the top Finance school in London. When he emigrated to Canada in 2012, he had a hard time having his skills recognized. He had always had lots of job offers and was coveted by employers back home but now that he was in Canada, people didn’t want to have anything to […]
Your Resume Not Producing Results?
Working in Canada posted on July 19, 2013
Sandeep was a new graduate from University of Kent in England before immigrating to Canada. He was single and had no children. Originally from India, he had lived in London to complete his studies in medicine and after 5 gruelling years of studying, he finally graduated as a physician. When he emigrated to Canada, he decided to work in medical […]
What To Do When You Don’t Have the Canadian Experience?
Working in Canada posted on July 11, 2013
Alfonso was a stock broker in Mexico before immigrating to Canada. He was living the life, he had a very comfortable income, his children attended private schools and he lived in a large gardened home. When his family`s safety was under threat in his country, he emigrated to Canada. Armed with his 20 years of work experience and a […]
How to prepare to launch your career?
Working in Canada posted on July 5, 2013
1.Be true. Be true to yourself and to others. Don’t lie about your qualifications or what you are capable of doing. The truth always comes out! People will still deal with you if you admit you cannot deliver on something. However, they will look for somebody else if you promise you can and then drop the ball. 2. Be unique. […]
Stand out from others. Get a job quickly.
Branding, Working in Canada posted on June 28, 2013
Many people looking for a job fail to have a brand. They fail to take full advantage of what an effective brand can do to a successful job search. This is even more challenging for an immigrant in Canada. Where to start? What to say? Who to use it with? How to use it? When to use it? A brand […]
It’s only money
Culture posted on June 21, 2013
Those living in Montreal (Quebec, Canada) have been, every day, entertained by news of corruption and fraud in the construction business. There were many arrests made by l’UPAC (anti-corruption brigade) of mayors of two major cities, engineers and lawyers, allegedly involved in bribery. During their testimony, the expression we heard many times was ‘everyone was doing it’ so they felt ok […]
Representation of women on boards to increase in Canada.
Culture, Working in Canada posted on June 14, 2013
Minister Rona Ambrose is chairwoman of a new committee of business executives studying women on boards. The committee is looking to boost the number of women on corporate boards in Canada. “I wanted action-oriented recommendations for the government to immediately act on. We have had enough studies and enough reports” Ms Ambrose said in an interview. According to the research […]
Brand your resume. Get noticed. Get hired.
Branding, Hiring & Employment posted on June 7, 2013
Today’s resume establishes a brand relevant to targeted employers. The branding expressed in your resume should capture your career identity, authenticity, passion and image. With objective statements currently unpopular with hiring decision-makers, job-seekers are turning to branding techniques, especially branding statements or value proposition, to choose those candidates they wish to interview. The distinctive appearance of your resume, should be […]
Can you think outside the box?
Working in Canada posted on May 23, 2013
There is no question. Diversity enhances the bottom line. With the globalization of the markets, diversity makes total sense. Then, why aren’t immigrants being hired? Why aren’t they getting paid the same rate as Canadians? Why are they still seen as “strange”, or as “outsiders”? Because immigrants are “different”. Aren`t Canadians living in various provinces in Canada different from each […]
Diversity is gaining momentum in the Canadian workplace.
Culture, Working in Canada posted on May 15, 2013
Social scientists can measure multiculturalism in a given society by examining the number and content of public policies and government pronouncements. Canada is the only country in the world where multiculturalism policy is enshrined in our country’s constitution. The multiculturalism policy was officially adopted by the Canadian government during the 1970s and 1980s. The Canadian federal government has been described […]
Treat Your Power Struggles Like a Chess Game
HR Solutions, Leadership posted on May 10, 2013
Power struggles are antiques in the making. The difference between power struggles and antiques is that antiques acquire nostalgic value, but power struggles do not. They are seen for what they are – artificial and egocentric – not a constructive behavior. Power struggles at work can be draining, stressful and counter-productive. But there are ways to handle these tough situations, says Linda […]
MoMondays stands for Motivational Mondays
Networking posted on May 3, 2013
Michel Neray, principal at The Essential Message founded MoMondays in 2012. MoMondays™ is like an open mic for professional speakers and other people with a great story and life lessons to share. At each event, you will experience the personal stories of six to eight speakers. Some are funny, some are thought-provoking. All are motivating. What’s more, you get to […]
Why governance policies matters?
HR Solutions, Leadership, Small Business posted on April 26, 2013
John Lennon’s assassination; Bernard Madoff Ponzi Scheme; Earl Jones Ponzi Scheme ; Ornge scandals; Former Salvation Army employee charged in alleged $2-million toy theft; Gatineau (Quebec, Canada) daycare shooting; the Boston (United States) marathon explosion; the arrest of men suspected of plotting to attack a Via Rail passenger train in the Greater Toronto Area (Ontario, Canada); I can go on […]
When there is a will, there is a way.
Leadership posted on April 12, 2013
Kivuto Solutions, provider of digital distribution solutions, is a global industry located in Ottawa. The company was presented with Employer Excellence award by Hiring Immigrants Ottawa (HIO) for integrating immigrants in the Ottawa area. More than one-half of its 85 employees were born outside of Canada and its employee base reflects its global reach. How did they achieve this?
Reclaiming the noble
Culture posted on April 5, 2013
In his book What Matters Now, Gary Hamel talks about reclaiming the noble. Since a noble purpose inspires sacrifice, stimulates innovation, and encourages perseverance, then why the ideals that matters most to human beings are the ones notably absent in managerial discourse? Why words like love, devotion and honor are so seldom heard in corporate organizations? How would a CEO […]
In Canada, no means no.
Working in Canada posted on March 29, 2013
Preparing for a Canadian-style interview is a lot more than reading about the employer or aligning the job with your experience. If you are new to Canada, it’s to learn about the Canadian-style interview. The good news is culture is not hereditary. Culture is learned. First, get familiarized with how Canadian people interact. Know you need to keep a distance […]
So you think you can dance?
Hiring & Employment, Working in Canada posted on March 22, 2013
Are you in a job meaningful for you? Are you passionate about what you are doing? Have you settled for less? Or perhaps you are in denial? How to find a meaningful job in 5 steps: Step 1: Explore. You need to know what you love. In order to achieve this, you need to shop around and try career outfits. […]
Misconceptions around Generation Y
Culture posted on March 15, 2013
Generation Y, also known as millennial are born between 1981 and 2000. They are already transforming the workplace. Hannah Seligson, herself a Generation Y, just released her new book called “Mission: Adulthood: How the 20-Somethings of Today Are Transforming Work, Love, and Life.” She followed over the years 7 Generation Y. She says they can’t be ignored. Generation Y, at […]
Hire diversity. Make it real.
Culture, Hiring & Employment, Small Business posted on March 8, 2013
Using the analogy to computers, Geert Hofstede describes culture as the “software of the mind”. Whereas personality is inherited and learned and specific to individuals, culture is learned and specific to a group or a category of people. Hiring diversity is a matter of providing the appropriate structure for learning and succeed in this global market.
Be the Front-Runner with Regard to a Diverse Workforce
Culture, Hiring & Employment posted on February 22, 2013
It doesn’t matter whether or not you intended to harass or offend someone else. What matters is whether the recipient felt harassed or offended and you knew, or should have known, that your behavior was offensive. In case of doubt, pay attention to the body language. It is sufficient for the recipient to make it clear through conduct or body […]
Have a VISION. Stay focused.
Leadership, Small Business posted on February 15, 2013
There are different definitions to “leadership” that have emerged. Notwithstanding the literature and biographies of those leaders who have paved the floor for others. Peter Drucker famously stated that “management is doing things right; leadership is doing the right things.” Great leaders possess dazzling social intelligence, a zest for change, and above all, vision that allows them to set their […]
Gross National Happiness (GNP) is the Brand of Bouthan
Culture posted on February 9, 2013
Since 1971, Bouthan has rejected GDP as the only way to measure progress. In its place, it has championed a new approach to development, which measures prosperity through formal principles of gross national happiness (GNH) and the spiritual, physical, social and environmental health of its citizens and natural environment. For the past three decades, this belief that wellbeing should take preference […]
The power of twitter on your brand.
Branding posted on February 1, 2013
On his first day back to parliament, on January 28, Prime Minister Stephen Harper shared every moment of his day on twitter. This made the headlines. It felt different to follow the Prime Minister in his intimacy. Is he rebranding his image? It certainly got the attention of many people. Why should you use twitter? And why is this site […]
HR Solutions posted on January 30, 2013
Be Real And Inspirational (be) Noticeable Did you know there are seven billion human brains on the planet? Yet, how it works is still a mystery for many. Of course, there are people like Alan Evans, expert in brain imaging at the Montreal Neurological Institute, who will say ‘available computer power is at a point where it can allow for […]
Is diversity part of your brand?
Branding, Culture, Hiring & Employment posted on January 20, 2013
Today’s workforce and marketplace is a dynamic mix of different cultures, ages, races, values and lifestyles. Statistics and labor force reports prove that talent pool is shrinking. Emerging market realities and these visible demographic differences, create new ways of making business. Accessibility to information results in more educated customers and clients. However, statistics and labor census reports prove that talent pool is shrinking. How […]
Don’t let your leader-ship sink
Leadership posted on January 11, 2013
The world did not end on December 21. This was not the end of the world after all. It was just not real. What is real is the tough economic climate and its impact on job loss. According to Statistic Canada, unemployment rate in Canada was 7.1% last December 2012. However, underemployed Canadians rate is not measured. And it should. […]
Build a career right for you. Be in your ideal job.
Working in Canada posted on December 20, 2012
The Myers-Briggs Type Instrument (MBTI) is not an assessment of your personality. It’s not a measurement of who you are. It’s a dynamic theory of personality that indicates your preferred way to be. • Learn how you prefer to focus your attention and get energy (Extraversion or Introversion). • Learn the way you prefer to take in information (Sensing or […]
6 Common mistakes when building a career.
Working in Canada posted on December 6, 2012
Mistake #1: Choosing to compromise and not following your heart Passion is one of the biggest factors in success. When you choose a career you love, you take charge of your career. You find solutions, you become resilient and you are committed to your success. When you are emotionally connected with your career, you invest in your personal growth and […]
Lead your life. Have fun.
Culture, Leadership posted on November 16, 2012
I was playing Monopoly the other day. My friend was bargaining a property I owned. It was getting so real, I thought to myself… ‘This feels like real life!’ Like Monopoly, life is about taking risks, making choices, owning properties. Going to jail for some and going bankrupted for others. Then we start all over again. Just like Monopoly. However, […]
Create your passion. Increase your visibility.
Branding, Working in Canada posted on November 14, 2012
Do you know you can create your passion? Start with developing your mission statement. A mission statement is your ‘raison d’être’. It is a promise you make to yourself no matter what. A good mission statement has a boomerang effect and should last 50 years. It does not include your services or products. It could however include your industry. A […]
Take the word “work” out of Networking.
Networking posted on November 7, 2012
Being well connected, both in your business network and in social media, is crucial. In fact, more positions are being filled by word-of-mouth referrals or online searches, rather than the conventional job postings. Networking is intimidating for many people. However, taking the word ‘work’ out of networking can make a big difference. You’ll be much more successful in networking if […]
Get noticed. Get hired.
Branding, Hiring & Employment posted on October 26, 2012
Obama and Romney have one thing in common. They have a personal brand. Not only does a personal brand impact on how we choose politicians, it also impact on your ability of get hired. The psychology of branding is to get people buy from you without having you selling to them. The power of a personal brand gets the employer to see […]
Branding? or Self-promoting?
Branding, Hiring & Employment posted on October 23, 2012
Ask yourself: What do I want to be known for? What do I don’t want to be known for? What qualities do I want people to associate with me? What am I passionate about that I want to spend 24/7 on? Erik Deckers and Kyle Lacy in their book ‘Branding Yourself. How to use social media to invent and reinvent yourself’, suggest in order […]
Creativity and curiosity are like 2 peas in a pod.
Small Business posted on October 12, 2012
The creativity part is you. It’s you driven by your passion. The passion that will drive your curiosity. And by curiosity I mean abounding curiosity; the one that makes you question why we keep doing things the same old way when maybe there is a better way. Know what you don’t know. Don’t be afraid to ask questions! Successful entrepreneurs […]
10 Tips for work-life balance
Culture posted on September 19, 2012
Work-life balance is about taking those small moments to stop and ground yourself. Literally, stop to smell the flowers. It’s that simple! 10 Tips for work-life balance: